Free baggage allowance
Please note the following rules regarding the transport of free baggage:
- Piece concept: 1 piece of free baggage
- Dimensions: max. 158 cm (width + height + depth = dimensions)
- Weight: max. 23 kg (50 lbs.)
Exceptions and special rules
- For flights to the Maldives, to Mauritius and Cancun differing rules and regulations , in regard to free baggage allowance, apply.
- For travels exceeding a stay of 28 days an increased free baggage allowance limit of 30 kg (66 lbs.) applies.
- For individual flights, the free baggage allowance may differ from the applicable standard. Therefore, please always check the check-in limit on your ticket and booking confirmation prior to departure.
- For babies (infants) and children (ages 2 to 12 years), there is a free baggage allowance of 1 piece of up to max. 23 kg (50 lbs.) allowed.
- Collapsible strollers weighing up to 10 kg (22 lbs.) are transported free of charge on all our flights.
Reservation and Booking
For the required registration, please contact:
Important information regarding free baggage allowance
- Please label each piece of luggage with your name and address.
- Please refrain from packing the following items in your checked-in baggage: Money, jewelry, computers (such as laptops, tablets or any other kind of computer), photographic film and photo equipment, valuable documents, work papers, passports and/or other forms of identification as well as trade samples/prototypes/patterns for professional use. It is recommended to transport these items in your carry-on/hand luggage.
- Please note: for technical reasons, the free baggage allowance of 23 kg is not shown on the boarding pass that you receive online after online check-in. Your baggage allowance is of course included in your ticket and can easily be checked in at the machine or at the counter free of charge.
- Special conditions of carriage apply to luggage which exceeds the maximum weight or the maximum baggage dimensions, e.g. music instruments, sport equipment and other excess baggage. Please register this kind of luggage via e-mail contacting email@example.com .